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Jennifer de Winchester, VAVerified appraiser
Original review: February 15, 2023
For a year, my loans were paid on time every month. Two and a half months after a no-fault accident, I still can't get the paperwork my insurance company needs from Wells Fargo to pay for the car. In addition to the many times State Farm has contacted Wells Fargo on my behalf, I have also been on 4 3-way calls between State Farm and Wells Fargo requesting the information. On 1/17/23 I was informed that it would take 3-4 business days to process. On 2/6/23 I was again informed that it would take 3-4 business days to process.
Again today 2/15/23 I was told it is being processed and will take 3-4 business days. I had to demand that this was unacceptable and be transferred to the President's office for a 2 day review. Remember, even if Wells Fargo defaults and sends the warranty letter to State Farm, they still expect my full payment on time. I was forced to make my monthly payments in December, January and probably the February payment to keep my credit clean and I can't replace it because I still have this loan outstanding and I don't have a vehicle to trade in, as it was. a total loss. I suggest you stay away from Wells Fargo because they are only concerned with getting your payments but will not help you repay the loan. I'd rather pay a higher interest rate than ever finance anything with them again!!!
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Dennis from Brooklyn, MSVerified appraiser
Original review: September 15, 2022
Wells Fargo Dealer Services is responsible for document retention, they prevented me from registering the vehicle in a timely manner. There was no alternative, your actions were directly necessary for me to register my truck. They refused and stated that this is not their policy. 10 months is unacceptable to pay all expenses for a vehicle I cannot use. My business plan for my logistics business failed because I couldn't buy another truck while the first one was useless. May 29, 2021 date of purchase, March 16, 2022 Legally registered and under title. Through no fault of my own as I pursued my truck registration with extreme effort hoping to resolve internally with Wells Fargo Auto, or better known as WELLSFARGODEALERSVCS or Wells Fargo Dealer Services.
The attitude, consistent scripted response letters and every "executive office representative" I spoke to had this "not my problem" approach. The first customer service representatives were extremely pleasant, took responsibility and made me feel like a valued customer. I also feel this was misleading to prolong the hope of avoiding alternative legal proceedings. Every time I pressed questions, they treated it as a valid complaint, sent a letter, asked for more time to review it, and closed it the same way every time. A letter was sent stating that the title had been processed. The title wasn't the problem, me getting the truck registered in Mississippi was the problem.
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Jennifer de Owings Mills, MDVerified appraiser
Original review: July 19, 2022
I was a partner for just over a year for my car, it was a miserable year. I had to transfer my loan to the federal navy. Unfortunately, I went through the process of transferring my loan to several banks and they refused to accept the check because it was not in their name, which is trivial. Then the check did not match the loan amount, a bank thought it was fake. I was completely amazed at the level of ignorance in one place. After 2 months of going back and forth they finally accept the same check as 2 months ago and I now have an extra $600 balance in interest. Because of this interest they refuse to deliver the bond to the bank that I have been paying for over a year. They claim that they did not make a mistake and that it is my fault that they refused a check that was not in their name.
After doing research I don't understand how this bank is still in business. I hope no other sailors have to go through what I went through when I was deployed so my hands were pretty much tied. I'm sure Covid only made things worse and they got desperate. I do not recommend this bench for military personnel. They even refused to give me a 5% service member law fee because I hadn't been a member of Wells Fargo long enough, which made no sense. Again the level of ignorance was astounding. I highly recommend USAA for veterans and active duty.
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Cristina de East Bernstadt, KYVerified appraiser
Original review: July 1, 2022
Updated 2/7/2022: Well, now I'm at it again. Wells Fargo employee named Corina nice girl tried to work with me to get my car back. I told her that my attorney and I would agree to try to withhold payment on that cashier's check and send another if my car was returned today or Tuesday. She tried to help me do this but the rescue department said no! They want more money now. I called them and the girl was so rude she kept telling me she wants over £18,000 now before they return the car because they didn't get the money and I go for my bank statement it shows that you did.
She refused to cooperate with me in returning my car even though I had proof that it was paid for and everything. So now they want to take my car to auction to auction it for what they can get out of it. I told her she wanted to hear from my lawyer about a big lawsuit. They don't care, they were caught opening a fake bank account to steal people's money, plus several other lawsuits against them. It's all over the internet how many times they get sued and here comes another one.
Original Review: I got a car loan from Wells Fargo in Easley SC. For a 2018 Nissan Rogue. I bought the car in January 2021. My cousin hooked it up for me. She died in March 2022. I sent a cashier's check for full payment. Then suddenly May came after my cousin passed away. They started sending overdue letters to her address and called me 5 times a day trying to say I was late with payments. Even though my bank statement shows they received the money. I have the papers that say you paid in full. Her name was removed from the loan. They started saying they never got the money. Although I faxed the proof.
So the day before yesterday they had their recovery company on the run and stole my car in the middle of the night. I have been on the phone with them in various departments trying to find him so I can at least get my personal stuff and the car and they turn me around and tell me to call him back. So when I went to the recycling lot today to pick up my car and personal belongings they wouldn't let me in without picking up my FOB. When I explained to the woman that the car was stolen, she said, "It's not our problem. You deal with the bank. We'll just get what they send us later."
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Shelsea from Quitman, TXVerified appraiser
Original review: March 30, 2022
Worst company ever to finance a loan. They charge me $5.32 a day just to take out a loan from them and they are terrible. Do not. Go with someone else if you get a chance. They are so sick.
3 peoplefound this review helpful
John from Glendale, CaliforniaVerified appraiser
Original review: February 19, 2022
Avoid at all costs. They will constantly screw up your automatic payment and love to trick consumers with late fees. Not a surprise considering all the news this company is constantly receiving. This company should be investigated and shut down.
5 peoplefound this review helpful
Middletown Turtles, DEVerified appraiser
Original review: October 20, 2021
This company has something they call "simple interest", but it's far from simple! They charge you for a car loan as if you were paying off a credit card! And they don't tell you how to avoid this extra interest. It is very predatory and designed to keep you paying well beyond the loan term.
9 peoplefound this review helpful
Robin de Newark, OHVerified appraiser
Original review: July 31, 2021
They are so upset that I postpone my loan. They keep sending letters and crap making it look like I'm late and there might be fees etc. Never late and now I'm paying. I will never recommend this lousy company.
20 peoplefound this review helpful
Destino de Jacksonville, FLVerified appraiser
Original review: July 26, 2021
A representative called me on June 22 regarding the status of my account because a payment was not made for the month of May. I knew that the payment was not made because I was experiencing financial difficulties. I then ask the representative for payment assistance, primarily a payment postponement for 3 months. Which is out of the ordinary for me as I have always made my payments on or before due for the entire 2 1/2 years I have had my car loan.
I explain my situation to the rep that I don't want this to affect my credit because I'm looking to buy a house this year and she said since I don't have a job they don't have any down payment options for me and can't help. But after 90 days they get my vehicle back. Which pissed me off even more and sent my anxiety soaring. Since this is the only time I have asked for any kind of financial assistance, I have been told, "There is nothing we can do." This is complete **. She then proceeds to ask again when I will be paid so she can at least document a promise to pay. I proceeded to tell her again, "Ma'am, I just explained my situation to you. How can I give you a date when I don't have one to give." She then said "Okay, I'll send you a date to avoid any further collection calls to you."
Now here we are in July, on the 22nd I made the payments for the last two months and the payment due. I requested that the late fees assessed on the account be waived due to financial hardship again. Billing again asks me how I got the funds to make my payments. I said "Sir, all you need to know is. I'm making all 3 payments online today as soon as the charges clear. There's no need to know how I got the funds to make the payment. You all get their money . That's all you need to know." He goes on to say, "We need to know our records to prevent further crime." I rephrased what I just said and asked him to complete the order I called today. He then claims he can waive a fee as a courtesy. I said, "Sir, the fee would not be a courtesy exemption. It would be a financial hardship."
Side note to all of this, I used to work for Wells Fargo 3 years ago so I am familiar with their policies and procedures. The request for late fee exemption had to be sent to the company's office. She called me today and said, "I see you have a good, long-term payment history with us and you were able to waive the fees, but going forward we can no longer waive." I said, "Ma'am, that's fine. Again, the only time I ask for help is how the company treats me. That's fine, great."
I explained to her that I got a late payment mark on my credit that I was really trying to avoid so I asked for help with the payment early. She then says, "Well, we don't do courtesy waivers, but I can submit a review request." Here we go again. I have never asked for any courtesy exemptions. I expressed that I had financial difficulties. She then says, "Well, those are our policies. I'm going to submit a request for further review." I said, "Okay ma'am, fine." I say all this to advise everyone to NEVER do business with Wells Fargo. Trust me when I get the funds to pay off my car loan in full. You will never have to worry about doing business with me again as you don't give a ** about your customers.
5 peoplefound this review helpful
Brandon from Las Vegas, NVVerified appraiser
Original review: June 16, 2021
I called to report fraud on 5/10/2021 and sent DOJ depositions and letters regarding fraud from my ex-wife to the email they gave me. I never heard back. I followed up on 6/15/2021 and CSR Erica told me they didn't have my email but said my ex wife called on 12/5/2021 which raised a red flag they told me sent her information about FRAUD. I was transferred to Angela** who was VERY RUDE and would not allow me to speak, just kept talking to me. I requested the email address from the FRAUD department because she claims the email address I received was incorrect. She would never give me the correct email address I asked for. She just kept asking me what kind of scam? I said about my car loan because this is the car loan department.
I even read 18 USC 287 and it said, "If you're not a lawyer, you can't cite the law." I asked her to read me that law and give me the statute, and she could not. She then hung up on me when I informed her that Wells Fargo is receiving FRAUDULENT kickbacks from my ex-wife and her attorney for not disclosing the FRAUDULENT activity.
6 peoplesfound this review helpful
In December of 2022, the Fed indicated that it expects the funds rate to fall to 4.1% by the end of 2024 after reaching the 5.1% mark by the end of 2023. If that holds true and the federal interest rate begins to fall, auto loan rates should start to drop shortly after.Will interest rates go down in 2023 for car loans? ›
In December of 2022, the Fed indicated that it expects the funds rate to fall to 4.1% by the end of 2024 after reaching the 5.1% mark by the end of 2023. If that holds true and the federal interest rate begins to fall, auto loan rates should start to drop shortly after.What is the current auto loan rate in Wells Fargo? ›
As of July 2022, Wells Fargo's interest rates start at 3.99% for the most qualified customers and extend up to 19.99%, with repayment terms spanning from 24 to 75 months.What credit score is needed for Wells Fargo auto loan? ›
What do you need to qualify for Wells Fargo Auto Loans? Applicants with a credit score of at least 650 and up to 850 may be eligible for Wells Fargo Auto Loans. The minimum age to be eligible is 18 or the state minimum, whichever is higher.Is Wells Fargo hard to get auto loan? ›
Wells Fargo considers people with fair credit. Nearly 34% of auto loans issued in the first quarter of 2020 went to people with FICO credit scores under 680, according to the bank's Q1 2020 quarterly report.Should I buy a car now or wait until 2023? ›
Americans planning to shop for a new car in 2023 might find slightly better prices than during the past two years, though auto industry analysts say it is likely better to wait until the fall. Since mid-2021, car buyers have been frustrated by rising prices, skimpy selection and long waits for deliveries.How high will interest rates go by the end of 2023? ›
“Long-term rates have already peaked. We expect that 30-year mortgage rates will end 2023 at 5.2%.”What is the best auto loan rate right now? ›
|Lender With Best Auto Loan Rates||Minimum APR||Minimum Credit Score|
|PenFed Credit Union||5.19%||650|
|Consumers Credit Union||5.54%||620|
|Bank Name||Best Car Loan Interest Rate|
|SBI Car Loan||7.20% p.a. onwards|
|Federal Bank Car Loan||8.50% p.a. onwards|
|Canara Bank Car Loan||7.30% p.a. onwards|
|Bank of Baroda Car Loan||7.00% p.a. onwards|
|Vehicle Type||New Car Loan Rates||Used Car Loan Rates|
What credit score do you need to qualify for an auto loan? Wells Fargo does not disclose minimum credit score requirements. However, a good or excellent credit score is ideal and will generally get you the best deal on auto loan financing.What FICO score does Wells Fargo use? ›
FICO® Score 9 from Experian®
Simple access via Wells Fargo Online, to help you know where you stand.
Wells Fargo may periodically review your account and increase your credit limit automatically if you're eligible. The card issuer doesn't offer specific advice on how to qualify for an automatic credit line increase.What bureau does Wells Fargo auto pull? ›
Editorial and user-generated content is not provided, reviewed or endorsed by any company. Wells Fargo uses all three major credit bureaus: Equifax, Experian, and TransUnion.What is the longest term Wells Fargo auto loan? ›
Term length of your loan - car loans generally range from 36 months to 72 months. Longer terms can lower your monthly payments but could cost you more over the life of the loan.Does Wells Fargo have bad credit loans? ›
Wells Fargo may offer loans with bad credit, but it depends on your individual situation — including your income. The only way to know if you qualify is if you apply.Will new cars drop in 2023? ›
Prices could drop up 5% for new vehicles and 10% to 20% for used vehicles in 2023, according to a report in November from J.P. Morgan. The basis for the prediction is that demand has stabilized and vehicle inventory is improving.Is it smart to buy a car at the end of the year? ›
The best time to buy a car is usually around the end of the year since salespeople will be trying to meet their quotas and may offer steep discounts. However, you should also consider holidays — like Black Friday — and the beginning of the week.What is the vehicle forecast for 2023? ›
Overall Vehicle Sales Will Inch Closer to a Rebound in 2023
As the macroeconomic outlook worsens for the automotive industry, a modest return to growth is expected for new consumer and commercial vehicle sales in the next two years. ABI Research forecasts global vehicle sales growth of 5.1% in 2023, and 3.3% in 2024.
These organizations predict that mortgage rates will decline through the first quarter of 2024. Fannie Mae, Mortgage Bankers Association and National Association of Realtors expect mortgage rates to drop through the first quarter of 2024, by half a percentage point to about nine-tenths of a percentage point.
Both estimates are largely in line with fresh projections from officials in March. The Fed penciled in a 5-5.25 percent peak interest rate for 2023, after which officials see rates falling to 4.25-4.5 percent by the end of 2024.Will interest rates crash in 2023? ›
Average 30-Year Fixed Rate
After hitting record-low territory in 2020 and 2021, mortgage rates climbed to a 14-year high in 2022. Many experts and industry authorities believe they will follow a downward trajectory in 2023. Whatever happens, interest rates are still below historical averages.
Zero percent financing deals are generally reserved for borrowers with excellent credit — typically classified as a credit score of 800 and above. You'll want to review your credit reports before you start shopping for auto financing.Is 72 month car loan bad? ›
72 months is equal to 6 years—that's a long time to be stuck with a payment and interest rate that's higher than the average. , but it's best to avoid loans over 60 months whenever possible. 72 month loans often come with high interest rates that can leave you owing more than your car is worth.What auto interest rates can I get with a 700 credit score? ›
A credit score of 700 gets you an interest rate of 3% to 6% on car loans for new cars and about 5% to 9% for second-hand cars.Can you ask your bank for a lower interest rate for a car loan? ›
Yes, just like the price of the vehicle, the interest rate is negotiable.Is there a way to get a lower interest rate on a car loan? ›
Pay down existing debt, make timely credit card payments and don't submit any other credit applications for home mortgages, lines of credit or credit cards. Improving your credit score can significantly lower the interest rate on your auto loan.What interest rate can I get with a 750 credit score for a car? ›
750 is a good credit score that can get you car loans with equally as good rates. They aren't the best, but they are still in the top five. More specifically, you would be able to qualify for apr rates of anywhere from 3% to 6% for a new car loan and 5% to 9% for a used car loan.What is a good interest rate for a car for 72 months? ›
|Payment Period||Purchase APR* "As Low As"||Payment per $1,000|
|Up to 60 Months||5.99%||$19.33|
|Up to 66 Months||6.24%||$17.94|
|Up to 72 Months||6.49%||$16.81|
|Up to 75 Months||6.74%||$16.38|
Car Loan APRs by Credit Score
Excellent (750 - 850): 2.96 percent for new, 3.68 percent for used. Good (700 - 749): 4.03 percent for new, 5.53 percent for used. Fair (650 - 699): 6.75 percent for new, 10.33 percent for used. Poor (450 - 649): 12.84 percent for new, 20.43 percent for used.
Wells Fargo, one of the largest subprime car lenders, is pulling back from that roaring market, a move that is being felt throughout the broader auto industry.How fast will a car loan raise my credit score? ›
There's no set time frame for how long it takes a car loan to improve your credit score. After buying a car, you can expect to see your score improve after making monthly payments on time and paying down your loan balance.What is the highest credit score Wells Fargo? ›
Your credit score is a number based on your credit history. Credit scores range from 300 to 850, the higher the better. Lenders consider your credit history and credit score when making decisions about loan approval, interest rate, loan amount, and the type of loan you can get.Does Wells Fargo do a hard pull? ›
Wells Fargo may carry out a soft or hard credit pull when you submit a credit limit increase request. If there's a hard inquiry, you can expect your credit score to temporarily drop by a few points.Why is my Wells Fargo FICO score different from Experian? ›
In addition to multiple score models and versions, there are also three credit bureaus—Experian, TransUnion and Equifax—that collect the information your credit scores are based on. FICO® develops scores specific to each bureau, so your FICO® Score 8 may be slightly different depending on the bureau.What is the average credit score in the US? ›
Credit scores are three-digit numbers that show an important piece of your financial history. Credit scores help lenders decide whether to grant you credit. The average credit score in the United States is 698, based on VantageScore® data from February 2021. It's a myth that you only have one credit score.How often does Wells Fargo raise credit limit? ›
Wells Fargo doesn't specify how often a cardholder's credit limit can be increased, but generally, credit limit increases are possible as frequently as every six months to a year—if the cardholder opened the credit account more than six months ago and the account remains in good standing.Why did Wells Fargo lower my credit limit? ›
Your credit card limit could have been decreased for several reasons, such as missing payments (including on a different card or loan) or changes in income. This could lead the issuer to assess that the risk of you missing payments in the future has increased.Why does Wells Fargo keep increasing my credit limit? ›
In some cases, Wells Fargo might automatically increase your credit limit without you having to request one. If you demonstrate a good payment history and are a reliable customer, the issuer will occasionally award you with more credit.Can I pay off my Wells Fargo auto loan at a branch? ›
Branch. You can pay off your loan at any Wells Fargo banking location at no charge, and a Wells Fargo account is not required.
You can get approved for the Wells Fargo Cash Wise card after bankruptcy, but it's not guaranteed. Wells Fargo doesn't disclose information about how much time after a discharged bankruptcy will it consider you for their credit cards.What is a FICO score of 9? ›
FICO Score 9 is more predictive of a consumer's likelihood to repay a debt than previous FICO Scores. It gives lenders the strongest possible risk assessment for today's consumer credit behavior, improved operational efficiencies and support for meeting regulatory compliance.What is the most popular auto loan term? ›
The average auto loan term is 69.4 months for new cars, 68.0 months for used cars and 35.4 months for leased vehicles, according to Experian. Auto loan delinquency rates are seeing mixed results.Does carmax use Wells Fargo? ›
The company also partners with some third-party lenders, including Ally, Chase, and Wells Fargo.What credit score do you need for Wells Fargo car loan? ›
What do you need to qualify for Wells Fargo Auto Loans? Applicants with a credit score of at least 650 and up to 850 may be eligible for Wells Fargo Auto Loans. The minimum age to be eligible is 18 or the state minimum, whichever is higher.What is the easiest bank to get a loan from? ›
The easiest banks to get a personal loan from are USAA and Wells Fargo. USAA does not disclose a minimum credit score requirement, but their website indicates that they consider people with scores below the fair credit range (below 640). So even people with bad credit may be able to qualify.What is the easiest loan to get? ›
The easiest loans to get approved for are payday loans, car title loans, pawnshop loans and personal loans with no credit check. These types of loans offer quick funding and have minimal requirements, so they're available to people with bad credit.What will interest rates be in 2023 cars? ›
|Category||Score Range||New car average interest rate|
Car prices may be coming down after two years of inflated prices brought on by supply-chain issues that occurred during the pandemic. Prices could drop up 5% for new vehicles and 10% to 20% for used vehicles in 2023, according to a report in November from J.P. Morgan.Will car buying be better in 2023? ›
Are car prices going down in 2023? No, new car prices aren't going down. Kelley Blue Book recorded another record high average price of $48,681 in November 2022. On the other hand, used car prices dipped in the fall of 2022 and are below $29,000 on average, according to the CarGurus Index.
Auto Lending Rates Will Likely Go Up
Like the federal funds rate, auto loan rates have been historically low in recent years. According to data from Statista, the average rate for a 60-month auto loan on a new car fell to 3.85% in December 2021.
|Loan Type||10-Year Treasury Note High Yield||Fixed Interest Rate|
|Direct Subsidized Loans and Direct Unsubsidized Loans for Undergraduate Students||3.448%||5.50%|
|Direct Unsubsidized Loans for Graduate and Professional Students||3.448%||7.05%|
With rising federal funds rates comes an increase in savings interest rates. Federal Reserve Board members and Federal Reserve Bank presidents predict the federal funds rate will reach between 3.9% and 4.9% in 2023.How long will interest rates stay high? ›
'I believe by the end of 2023 we will see rates start to fall with a target of between 2.5 to 3 per cent in 2024. 'I believe if the base rate can get back to circa 2.5 per cent, then we will see rates hovering around that mark with a return to products that have not been seen in the mortgage industry for some time.'What are US interest rates expected to do in 2023? ›
The Fed could hint at a pause
When Fed policymakers released their economic estimates in March, they expected to raise interest rates to a range of 5 to 5.25 percent in 2023.